Inspection outcome: Standards met
Last inspection: 15/06/2023
Pharmacy context
The pharmacy is on the outskirts of Bury, close to Manchester and it is in the same building as a small convenience store. It mainly dispenses NHS prescriptions and sells over-the-counter medicines. And it delivers medicines to people’s homes. It dispenses some medicines in multi-compartment compliance packs to help people take them properly. And it provides a range of services including season flu vaccinations and the NHS new medicines service (NMS).
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks with providing its services. And it mostly keeps the records it must by law. Team members keep people’s private information safe, and they know what to do to help protect vulnerable people. Team members record and learn from their mistakes. And they amend the way they work to reduce the risk of similar mistakes.
Principle 2. Staff
The pharmacy has enough suitably qualified and trained team members to provide its services safely and effectively. Team members work well together to manage the workload and they share ideas to improve the way they work. They complete some ongoing learning to keep their knowledge up to date. And they feel comfortable and know how to raise concerns should they need to.
Principle 3. Premises
The pharmacy premises are clean, secure and are suitable for the services provided. The pharmacy has an appropriately sized room where people can access services and have private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible. And it manages and delivers them safely and effectively. Team members provide advice and support for people’s healthcare needs. They obtain their medicines from recognised suppliers. And they mostly store and manage their medicines as they should. But they transfer some medicines from their original containers without following proper procedures. So, there is a risk these medicines are not fit to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and resources it needs to provide its services. And it uses its equipment and facilities in a way that protects people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |