Inspection outcome: Standards met
Last inspection: 22/03/2024
Pharmacy context
This pharmacy supplies most
of its services at a distance, and it is located in an industrial estate in
Manchester. The pharmacy dispenses NHS prescriptions which are delivered to
people. It offers the New Medicine Service (NMS) and provides the NHS Pharmacy
First service, a phlebotomy service and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately
identifies and manages the risks associated with its services to help provide
them safely. And people can provide feedback about its services. It keeps the
records it needs to keep by law, and these are largely kept accurate and up to date.
And it protects people's personal information appropriately.
Principle 2. Staff
The pharmacy has enough
staff to manage its workload appropriately. Its team members are able to
discuss pharmacy related issues as they arise. Team members are supported with
their training courses.
Principle 3. Premises
The premises are suitable for the pharmacy's services. But some areas of the pharmacy need to be organised and tided up to present a more professional image for people using the pharmacy's face to face services. The pharmacy's website gives people information about who is providing its services so people can access the information if needed.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. Team members take the right action in response to drug alerts and recalls. The pharmacy gets its medicines from licensed sources and generally stores them properly. But it stores a few medicines in inappropriately labelled containers. So, this may increase the chance that people receive a medicine which is not suitable to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services. And it uses its equipment in a way which helps protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |