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Pharmacy inspections

Inspection reports and learning from inspections

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Makewell Pharmacy (9011879)

Inspection outcome: Standards met

Last inspection: 01/10/2024

Pharmacy context

This pharmacy is situated in a private health and wellbeing clinic in Bradwell Abbey, Milton Keynes. The clinic’s activities are regulated by the Care Quality Commission. The pharmacy is registered with the General Pharmaceutical Council so it can sell a small range of pharmacy medicines and dispense private prescriptions issued by the clinic. The pharmacy does not have an NHS contract and it does not provide any NHS services. This was the first inspection of the pharmacy since it opened.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services and it has written instructions to help deliver its services safely. It keeps the records it needs to by law. And it has procedures to protect people’s private information and to safeguard the welfare of vulnerable people. People using the pharmacy can provide feedback about the quality of services received from the pharmacy.

Principle 2. Staff

Standards met

The pharmacy's staffing arrangements are sufficient to manage its current level of activity safely. Its pharmacist undertakes on-going training to help keep their skill and knowledge current.

Principle 3. Premises

Standards met

The pharmacy’s premises are adequate for the limited services the pharmacy provides. They are kept secure and people can have a conversation with the pharmacist in a private area.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely and effectively. It gets its medicines from licensed suppliers and stores them appropriately. And it takes appropriate action in response to safety alerts and medicine recalls to help ensure people get medicines that are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely.

Pharmacy details

ECG Makewell, The Gatehouse
Alston Drive
Bradwell Abbey
Milton Keynes
MK139AP
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards