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Pharmacy inspections

Inspection reports and learning from inspections

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Maidstone & Tunbridge Wells NHS Trust (1032831)

Inspection outcome: Standards met

Last inspection: 31/05/2019

Pharmacy context

The pharmacy is in Maidstone Hospital. The hospital is surrounded by residential premises. The people who use the pharmacy are mainly those who have been seen by a clinician at the hospital. The pharmacy uses its registration to sell pharmacy only medicines. And to supply ​medicines against private prescriptions and to other hospitals. The pharmacy is open seven days a week.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally identifies the risks associated with its services. The pharmacy keeps the records required by law, but they are not always complete. So, they may not be reliable in the event of a future query. It generally protects people’s information. And it actively seeks feedback from the public. Team members understand their role in protecting vulnerable people.

Principle 2. Staff

Good practice

The pharmacy has enough trained team members to provide its services safely. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. The team members are provided with protected training time. This means that they can complete this training at work. They can raise any concerns or make suggestions and have regular meetings. This means that they can help improve the systems in the pharmacy. The team members can take professional decisions to ensure people taking medicines are safe. The team discusses adverse incidents and uses these to learn and improve.

Principle 3. Premises

Standards met

The premises provide a safe, secure, and clean environment for the pharmacy's services.

Principle 4. Services, including medicines management

Standards met

People with a range of needs can access the pharmacy’s services. And it generally manages its services well. The pharmacy gets its medicines from reputable suppliers. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely.

Pharmacy details

Pharmacy Department
Maidstone Hospital
Hermitage Lane
MAIDSTONE
ME169QQ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards