Inspection outcome: Standards met
Last inspection: 27/06/2019
Pharmacy context
The pharmacy is a family run business located on a main road surrounded by residential premises. It is in between two towns. The nearest large town centre is in Dartford about one mile away. The people who use the pharmacy are mainly older people. And it receives around 70% of its prescriptions electronically. It provides a range of services, including Medicines Use Reviews, the New Medicine Service, and travel vaccinations (including yellow fever). It uses patient group directions for the supply of anti-malarials and Champix. It carries out health checks, including cholesterol testing, BMI, alcohol screening, smoking screening and blood pressure. The pharmacy provides multi-compartment compliance aids to around 40 people who live in their own homes to help them take their medicines safely. And it provides substance misuse medications to one person.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services to help provide them safely. It largely protects people’s personal information. It regularly seeks feedback from people who use the pharmacy. And it largely keeps records up to date. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They are provided with ongoing training to support their learning needs and maintain their knowledge and skills. They can raise any concerns or make suggestions and have regular meetings. This means that they can help improve the systems in the pharmacy.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally manages its services well and provides them safely. It gets its medicines from reputable suppliers. And it responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |