Inspection outcome: Standards met
Last inspection: 24/11/2021
Pharmacy context
The pharmacy is situated next door to other retail shops in Pensby, Wirral. The pharmacy premises are accessible for people, with open space in the retail area. The pharmacy sells a range of over-the-counter medicines, and it dispenses private and NHS prescriptions. The pharmacy has two consultation rooms available for private conversations.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services and protects peoples’ information. Members of the pharmacy team are clear about their roles and responsibilities. They record their mistakes so that they can learn from them. And act to help stop the same sort of mistakes from happening again.
Principle 2. Staff
The pharmacy has enough team members to manage its workload safely. The team members are trained and work effectively together. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.
Principle 3. Premises
The pharmacy is clean, tidy, and fitted to a good standard. It is a suitable place to provide healthcare. It has two consultation rooms so that people can have a conversation in private and receive counselling.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to most people and they are managed, so people receive their medicines safely. The pharmacy takes extra care when supplying some higher-risk medicines. It sources and stores medicines safely and carries out some checks to help make sure that medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. It is appropriately maintained, and it is used in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |