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Pharmacy inspections

Inspection reports and learning from inspections

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M&A Pharmacies Ltd (1039261)

Inspection outcome: Standards met

Last inspection: 10/05/2022

Pharmacy context

This is a community pharmacy in the village of Oughtibridge, Sheffield. The pharmacy sells over-the-counter medicines and dispenses NHS prescriptions. And it delivers medicines for some people to their homes. The pharmacy supplies some people with their medicines in multi-compartment compliance packs to help them take their medicines. The inspection was completed during the COVID-19 pandemic. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages the risks associated with the services it provides. And it keeps the records it needs to by law. The team discusses ways to improve when errors in the dispensing process happen. But they don't always record details of each error. So, they may miss opportunities to learn and make specific changes to the way they work. The pharmacy generally protects people's private information. And team members are equipped to appropriately help safeguard vulnerable adults and children.

Principle 2. Staff

Standards met

The pharmacy's team members have the right qualifications and skills to safely provide the pharmacy's services. They manage the workload well and support each other as they work. The pharmacy provides limited opportunities for its team members to complete ongoing training. Which means they may find it difficult to make sure their knowledge and skills are up to date. Team members provide feedback and suggest improvements to help improve the pharmacy's services.

Principle 3. Premises

Standards met

The pharmacy keeps its premises clean and secure. The team works well to keep the areas where it dispenses medicines tidy. The pharmacy has a sound‐proofed room where people can have private conversations with the pharmacy team members. 

Principle 4. Services, including medicines management

Standards met

The pharmacy provides a range of services that are generally accessible to people. And it suitably manages the delivery of these services. It has generally suitable management arrangements for its medicines. But there are some expired medicines stored in the dispensary. And so, there is a risk that people are supplied medicines that are not fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality. 

Pharmacy details

2 Bridge Hill

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards