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Pharmacy inspections

Inspection reports and learning from inspections

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M&A Pharmacies Ltd (1039261)

Inspection outcome: Standards not all met

Last inspection: 22/09/2020

Improvement action plan

 

Pharmacy context

This community pharmacy is in the large village of Oughtibridge north of Sheffield. The pharmacy’s main activities are dispensing NHS prescriptions and delivering medication to some people’s homes. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medication. This inspection​ was completed during the COVID-19 pandemic. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy mostly identifies and manages the risks associated with its services. It completes all the records it needs to by law and it protects people’s private information. The pharmacy has up-to-date written procedures which the team mostly follows to help ensure the pharmacy’s services are provided safely. The pharmacy team members have training and guidance to respond well to safeguarding concerns to help protect the welfare of children and vulnerable adults. The team members respond appropriately when errors occur, they discuss what happened and they take appropriate action to prevent future mistakes.

Principle 2. Staff

Standards met

The pharmacy has a team with the qualifications and skills to support the pharmacy’s services. And its team members generally act to support the safe and efficient delivery of these services. Team members support each other in their day-to-day work. They share their learning from errors to help all team members deliver safe pharmacy services. Pharmacy team members do not regularly receive formal feedback on their performance and they have limited opportunities to complete ongoing training. This means they could find it harder to keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy is clean, secure and suitable for the services provided. It has adequate facilities to meet the needs of people requiring privacy when using the pharmacy services.

Principle 4. Services, including medicines management

Standards not all met

The pharmacy provides services that support people's health needs and it manages most of its services adequately. But it doesn’t have suitable processes to manage the way it dispenses medicines into multi-compartment compliance packs. This means there is an increased risk of error and people not receiving the correct medication. The pharmacy obtains its medicines from reputable sources and it stores and manages medicines appropriately. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services and to protect people’s private information.

Pharmacy details

2 Bridge Hill
Oughtibridge
SHEFFIELD
S350FL
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.