Inspection outcome: Standards met
Last inspection: 06/12/2022
Pharmacy context
This is a community pharmacy in the semi-rural village of Lytchett Matravers, Dorset. The pharmacy dispenses NHS and private prescriptions. The pharmacy’s team members sell over-the-counter (OTC) medicines and provide advice. They offer the New Medicine Service (NMS), local deliveries, seasonal flu and travel vaccinations. The pharmacy also supplies some people’s medicines inside multi-compartment compliance packs if they find it difficult to take them. And it offers a private, travel vaccination service.
Inspection summary findings
Principle 1. Governance
The pharmacy has appropriate systems in place to identify and manage the risks associated with its services. Members of the pharmacy team deal with their mistakes responsibly and learn from them. They also understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s private information well. And generally, maintains its records as it should.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team work well and efficiently together. The pharmacy's team members are suitably trained or appropriately supervised. And they have a range of skills and experience.
Principle 3. Premises
The pharmacy's premises provide a professional environment for the delivery of its services. The premises are clean and secure. And there is enough space available for its services to be provided safely.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective. The pharmacy obtains its medicines from reputable sources, it stores and manages them well. And it keeps appropriate records to verify how its services are being run. The pharmacy also provides beneficial services to the local and wider community. This includes increasing the number of people being screened for high blood pressure. This has helped detect and treat more people who were previously undiagnosed. And reduced the risk of associated conditions developing. In addition, the
pharmacy provides comprehensive travel advice and safely administers the
appropriate vaccines. But team members don't always counsel or record any information for people who receive higher-risk medicines. This makes it difficult for them to show that they provide people with appropriate advice when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy keeps its equipment clean and has a suitable range of facilities. The equipment is used appropriately and helps protect people’s personal details.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |