Inspection outcome: Standards met
Last inspection: 08/02/2024
Pharmacy context
The pharmacy is near the main entrance of University College Hospital in northwest London. It dispenses prescriptions for outpatients, sells over-the-counter medicines and provides health advice.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. It has suitable standard operating procedures in place which the team follow to manage the risks associated with providing services. The pharmacy keeps the records required by law showing it supplies its medicines and services safely. It has systems in place for the team members to learn from their mistakes and take action to prevent them happening again. Members of the pharmacy team protect people’s private information, and they are appropriately trained in how to safeguard the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough team members who are qualified or training to have the appropriate skills and training for their roles. It supports learning and development. Members of the team work well together and manage their workload. The pharmacy team can provide feedback and concerns relating to the pharmacy's services.
Principle 3. Premises
The pharmacy's premises are bright, secure and suitable for the provision of healthcare services. People can have a private conversation with a team member in the consultation room. The pharmacy prevents people accessing its premises when it is closed so its medicines stock is safe, and people's private information is protected.
Principle 4. Services, including medicines management
The pharmacy and its services are easily accessible to people. And it provides its services safely and effectively. People taking higher-risk medicines are provided with the information they need to use their medicines properly. The pharmacy obtains its medicines from reputable sources and manages them appropriately so that they are fit for purpose and safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately and keeps people's private information safe.
Pharmacy details
Outpatients Pharmacy
University College Hospital
235 Euston Road
London
NW12BU
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |