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Pharmacy inspections

Inspection reports and learning from inspections

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LP HCS (9011051)

Inspection outcome: Standards met

Last inspection: 21/09/2023

Pharmacy context

This is a registered pharmacy located within Guys Hospital on the 2nd floor of the Southwark wing. It has been open since July 2017 at the current location.
The current services relate to the dispensing of medicines against hospital outpatient prescriptions from the HIV, Sexual Health and Renal departments at the hospital. The opening hours are: Monday- Friday 9am to 6.00pm (Wednesdays 9 am -8.00pm). The pharmacy is currently trading as Lloyds Pharmacy Healthcare Services.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages its risks appropriately. It has written instructions to help its team members work safely. It keeps the records it needs to by law. It has the insurance it needs to protect people if things do go wrong. People who work in the pharmacy review the mistakes they make to try and stop the same sort of things happening again. They can explain what they do, what they are responsible for and when they might seek help. They keep people’s private information safe. And they understand their role in protecting vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough people in its team to deliver safe and effective care. Members of the pharmacy team do the right training for their roles. And they work well together and use their judgement to make decisions about what is right for the people they care for. The pharmacy team is comfortable about giving feedback to help the pharmacy do things better. And it knows how to raise a concern if it has one.

Principle 3. Premises

Standards met

The pharmacy’s premises are maintained properly and are suitable for providing the pharmacy’s services. The premises are secure against unauthorised access, and they are accessible to people with mobility problems.

Principle 4. Services, including medicines management

Standards met

The pharmacy has working practices that are safe and effective. It sources and stores medicines appropriately and securely. And its team is friendly and help people access the services they need. Members of the pharmacy team dispose of people’s unwanted medicines properly. And they carry out checks to make sure the pharmacy’s medicines are safe and fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure. And its team makes sure the equipment it uses is clean.

Pharmacy details

Outpatients Pharmacy, Harrison Wing
2nd Floor, Guy's Hospital
Great Maze Pond
London
SE19RT
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards