Inspection outcome: Standards met
Last inspection: 21/08/2024
Pharmacy context
The pharmacy is situated in a parade of shops on a main road in West Derby, Liverpool. The pharmacy changed ownership in 2023. The pharmacy dispenses medicines and supplies some people with medicines in multi-compartment compliance packs to help them manage their medicines. The pharmacy also provided the NHS Pharmacy First and Hypertension finder services.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks, and it takes steps to improve patient safety. It completes the records that it needs to by law. Members of the pharmacy team work to professional standards, and they are clear about their roles and responsibilities. They keep people's private information safe, and they understand how to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough trained staff to provide its services effectively. Team members are appropriately trained or are in the process of completing suitable training for their roles. The pharmacy helps staff to keep their knowledge and skills up to date. Team members get regular feedback, and they are supported when completing accredited courses. And the pharmacy team can provide feedback and relay any concerns about the pharmacy's services to the pharmacy manager.
Principle 3. Premises
The pharmacy premises are
clean, secure and provides a safe environment to deliver its services. People
using the pharmacy can have discrete conversations with its team members in a
private area.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. It obtains its medicines from licensed sources and generally manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Equipment is kept clean and is ready to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |