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Pharmacy inspections

Inspection reports and learning from inspections

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Longhill Pharmacy (9011849)

Inspection outcome: Standards met

Last inspection: 07/11/2022

Pharmacy context

The pharmacy is on an industrial estate in Hartlepool, Durham. It has an NHS distance selling contract so people do not access the premises directly. The pharmacy mainly supplies multi-compartment compliance packs to people and care homes. It delivers people’s medicines to their homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately identifies and manages the risks associated with its services. It has written procedures for pharmacy team members to follow. The pharmacy has appropriate insurance to protect people if things go wrong and it completes the records it needs to by law. The pharmacists have completed relevant training to support the team in helping protect vulnerable people.   

Principle 2. Staff

Standards met

The pharmacy has a small team with the qualifications and skills to support its services. Team members work well together, and they support each other to manage the workload. They complete some ongoing training to keep their knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy premises are suitably clean, tidy, and hygienic. And they are appropriate for the services provided. The pharmacy has enough space to provide services safely.

Principle 4. Services, including medicines management

Standards met

The pharmacy manages and delivers its services safely and in an organised manner. And people can easily contact the pharmacy to access its services. It stores and manages its medicines appropriately. And it gets its medicines from reputable sources. Members of the pharmacy team carry out checks to make sure the pharmacy’s medicines are safe and fit for purpose. But they do not keep a record of these actions. They dispose of people’s unwanted medicines properly. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has most of the equipment it needs to provide its services safely. And the team makes sure the equipment it uses is clean.

Pharmacy details

Unit 2C
Longhill Industrial Estate
Ullswater Road
Hartlepool
TS251UE
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards