Inspection outcome: Standards met
Last inspection: 02/03/2023
Pharmacy context
This community pharmacy is in a large medical centre in a suburb of Hull. The pharmacy dispenses NHS prescriptions and provides some people with their medication in multi-compartment compliance packs to help them take their medication. It helps people treat a variety of medical conditions via the NHS minor ailments scheme. And it provides some private services including weight loss and the Hepatitis B vaccination. The company's offsite hub pharmacy dispenses medicines for some of the pharmacy's NHS prescriptions.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It generally completes the records it needs to by law and has comprehensive procedures in place to support the safe delivery of its services. Team members respond correctly when errors occur, and they suitably protect people’s confidential information. They provide people with information on how to raise a concern and they have training and guidance to help them understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has a team with an appropriate range of experience and skills to safely provide its services. Team members work very well together, and they are good at supporting each other in their day‐to‐day work. They discuss ideas and identify ways to support the effective delivery of the pharmacy’s services. And they complete ongoing training to help them develop their knowledge and skills.
Principle 3. Premises
The pharmacy premises are secure and provide a suitable environment for the delivery of pharmacy services. The pharmacy has good facilities to meet the needs of people requiring privacy when accessing its services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible and help people to meet their healthcare needs. And it manages its services well to make sure people receive their medicines when they need them. The pharmacy gets its medicines from reputable sources, and it stores them properly. Team members carry out checks to make sure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |