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Pharmacy inspections

Inspection reports and learning from inspections

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London North West University Healthcare NHS Trust (1102146)

Inspection outcome: Standards met

Last inspection: 25/09/2019

Pharmacy context

This is a pharmacy in Northwick Park Hospital in Harrow, London, which provides pharmacy services for patients receiving treatment at the hospital. The main hospital activity is regulated and inspected by the Care Quality Commission (CQC). The main business of the pharmacy is to provide pharmacy services and supply of medicines in the course of the hospital business, and this activity is regulated by CQC. The main activity relevant to this report is the supply of prescription medicines to patients undergoing dialysis at a satellite renal unit run by Imperial College Healthcare, on the same site.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy’s working practices are safe and effective. It protects people’s private information and keeps most records it needs to by law. People are able to give feedback about the services provided. The team members follow written instructions to make sure they work safely, and they learn from their mistakes. And they understand how to safeguard and support vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage the workload. Team members have the appropriate qualifications for their roles and they complete regular ongoing learning so that they can keep their knowledge up to date. They work in an open culture and are able to raise concerns or provide feedback.

Principle 3. Premises

Standards met

The pharmacy is clean, tidy and properly maintained. It provides a suitable space for the health services provided.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are easily accessible to a wide range of people. It manages the service safely and effectively so that people receive appropriate care. It obtains medicines from licensed suppliers, and it carries out regular checks to make sure that they are in suitable condition to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure that it works properly.

Pharmacy details

Pharmacy Department
Northwick Park Hospital
Watford Road
HARROW
HA13UJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards