Inspection outcome: Standards met
Last inspection: 28/11/2019
Pharmacy context
The Outpatients pharmacy is located in the University College Hospital Macmillan Cancer Centre which is part of University College London Hospitals NHS Foundation Trust (the Trust). It supplies oral chemotherapy and supporting oral medicines to outpatients. Medicines are supplied to people attending clinics at the Trust. The pharmacy does not sell over-the-counter medicines. The pharmacy opened in July 2018.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective, and it manages risk well. The pharmacy has written procedures which tell staff how to complete tasks effectively. It keeps the records it needs to so that medicines are supplied safely and legally. The pharmacy team makes sure that people have the information they need so that they can use their medicines in the right way. They understand their role in keeping people’s information secure and protecting vulnerable people.
Principle 2. Staff
The pharmacy team manages the workload within the pharmacy and works well together. They are actively encouraged to complete ongoing training. Pharmacy staff are comfortable about providing feedback to improve the pharmacy’s services.
Principle 3. Premises
The pharmacy’s premises are clean, secure and suitable for the provision of its services. The pharmacy prevents people accessing the premises when it is closed to keep medicines and information safe.
Principle 4. Services, including medicines management
People with different needs can access the pharmacy’s services. The pharmacy gets its medicines from reputable sources to protect people from harm. It knows what to do if any medicines or devices need to be returned to the suppliers. The pharmacy team makes sure that medicines are stored securely at the correct temperature. They make sure that people have all the information they need so they can use their medicines safely and give advice to people about where they can get other support.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people’s private information safe.
Pharmacy details
Outpatients Pharmacy
U C H Macmillan Cancer Centre
Huntley Street
London
WC1E6AG
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |