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Pharmacy inspections

Inspection reports and learning from inspections

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Excel Pharmacy (1039954)

Inspection outcome: Standards met

Last inspection: 01/09/2022

Pharmacy context

This community pharmacy is next door to a medical centre close to Normanton town centre. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy provides the NHS Community Pharmacy Consultation Service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally identifies and manages the risks associated with its services. The pharmacy completes the records it needs to by law and it protects people’s private information properly. The pharmacy identifies potential risks to the safe dispensing of prescriptions and it acts appropriately to prevent mistakes. But it doesn’t keep full records of mistakes or the outcomes from reviews of mistakes so team members can learn and improve their practice.

Principle 2. Staff

Standards met

The pharmacy has a team with the appropriate range of experience and skills to safely provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They discuss ideas and identify ways to support the effective delivery of the pharmacy’s services. The team members have some opportunities to complete training to develop their knowledge and skills.

Principle 3. Premises

Standards met

The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using the pharmacy services.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides a range of services which are easily accessible for people. And it generally manages its services well to help people receive appropriate care. The pharmacy obtains its medicines from reputable sources. And it mostly stores and manages medicines appropriately.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services and to appropriately protect people’s confidential information.

Pharmacy details

St Michael Green

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards