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Pharmacy inspections

Inspection reports and learning from inspections

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Lloydspharmacy (1028905)

Inspection outcome: Standards met

Last inspection: 14/10/2021

Pharmacy context

This is a busy community pharmacy located in a small shopping precinct in a residential area of Bracknell. NHS dispensing is the main activity and the pharmacy also sells a range of over-the-counter medicines. Some people receive their medicines in weekly multi-compartment compliance packs to help make sure they take them safely. And the pharmacy also has a home delivery service, and it offers some other services such as flu vaccinations. This inspection was undertaken during the Covid-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably manages the risks associated with its services. It has clear working procedures, and the team members work to professional standards. The pharmacy keeps the records required by law, and it encourages the team to learn from its mistakes. Team members understand their role in securing people's confidential information, and they know how to protect and support vulnerable people.

Principle 2. Staff

Standards met

The pharmacy is experiencing some ongoing staffing challenges. But the team members are experienced and well trained. And they work hard to effectively manage the pharmacy’s workload. The pharmacy encourages team members to keep their skills up to date and supports their development. And the team members are comfortable raising issues with the pharmacy’s management team.

Principle 3. Premises

Standards met

The pharmacy provides a professional environment for people to receive healthcare services. It has a consultation room for services such as flu vaccinations and so people can have conversations in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers a range of healthcare services which are well managed. The pharmacy team members are helpful, and they give healthcare advice. The pharmacy sources, stores, and supplies medicines safely. And it carries out appropriate checks to ensure medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide. Equipment is appropriately maintained so that it is safe to use, and it is used in a way that protects privacy.

Pharmacy details

6 Great Hollands Square
Great Hollands

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards