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Pharmacy inspections

Inspection reports and learning from inspections

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Lloyds Clinical Limited (1087393)

Inspection outcome: Standards met

Last inspection: 20/08/2024

Pharmacy context

The pharmacy provides a homecare medicines service which involves delivering ongoing medicine supplies direct to people’s homes. All of the treatments are initially prescribed by hospital prescribers. Some aspects of the service, for example nursing care, are not regulated by GPhC or are carried out at a different pharmacy. Therefore, we have only reported on the registerable services provided by the pharmacy. The pharmacy is located in industrial units and the premises are not open to the public. The Company is registered with the MHRA and holds a Wholesale Dealers Authorisation. This inspection is one of a series of inspections we have carried out as part of a thematic review of homecare services in pharmacy. We will also publish a thematic report of our overall findings across all of the pharmacies we inspected. Homecare pharmacies provide specialised services that differ from the typical services provided by traditional community pharmacies. Therefore, we have made our judgements by comparing performance between the homecare pharmacies we have looked at. This means that, in some instances, systems and procedures that may have been identified as good in other settings have not been identified as such because they are standard practice within the homecare sector. However, general good practice we have identified will be highlighted in our thematic report.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy effectively manages the risks associated with its services. It carries out regular audits and risk assessments and encourages people to give feedback so that it can take action to improve the service it provides. Members of the pharmacy team work to professional standards, and they are clear about their roles and responsibilities. They record their mistakes so that they can learn from them, and they act to help stop the same sort of mistakes from happening again. The team members keep people's private information safe. And they know how to help protect children and vulnerable adults. 

Principle 2. Staff

Standards met

The pharmacy has enough suitably trained and qualified team members to manage its workload. It encourages team members to keep their skills up to date and supports their development. Team members are comfortable providing feedback to their managers and they receive feedback about their own performance to help them improve.


Principle 3. Premises

Standards met

The pharmacy is clean and well maintained. It is secure and safeguarded from unauthorised access. And it provides an appropriate environment for healthcare services. 

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are generally well managed and easy for people to access. The pharmacy has introduced new initiatives to improve its efficiency and support patient safety. It gets its medicines from licensed suppliers, and it carries out checks to ensure medicines are in good condition and supplied safely. 

Principle 5. Equipment and facilities

Standards met


The pharmacy has access to the equipment and facilities it requires to provide its services safely. It appropriately maintains and monitors the equipment to help make sure it is fit for purpose and safe to use.


Pharmacy details

Unit 3/5
Stoney Gate Road
Station Road Spondon
DERBY
DE217RX
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards