Inspection outcome: Standards met
Last inspection: 21/06/2019
Pharmacy context
The pharmacy is located on a busy high street in a town centre surrounded by residential premises. It is open 100 hours a week and it receives around 75% of its prescriptions electronically. It provides a range of services, including Medicines Use Reviews, the New Medicine Service, stop smoking service. It uses patient group directions for chlamydia treatment, emergency hormonal contraception, Champix and nicotine replacement therapy. The people who use the pharmacy are mainly older people. The pharmacy provides multi-compartment compliance aids to around 100 people who live in their own homes to help them take their medicines safely. And it provides substance misuse medications to around 55 people.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It largely protects people’s personal information properly. It actively seeks feedback from the public. And it largely keeps its records up to date. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They are provided with ongoing and structured training to support their learning needs and maintain their knowledge and skills. They can raise any concerns or make suggestions. This means that they can help improve the systems in the pharmacy.
Principle 3. Premises
The premises generally provide a safe, secure, and clean environment for the pharmacy's services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. The pharmacy generally provides its services safely and manages them well. It gets its medicines from reputable suppliers. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |