Inspection outcome: Standards met
Last inspection: 07/06/2023
Pharmacy context
The pharmacy is on a high street in the town of Inverkeithing. Its main services include dispensing NHS prescriptions and selling over-the-counter medicines. It supplies some people with their medicines in multi-compartment compliance packs, designed to help people to remember to take their medicines. And it delivers medication to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has a complete set of written procedures for the services it provides and this helps the team carry out tasks consistently and safely. It appropriately manages the risks associated with the services it provides for people. The pharmacy keeps the records it needs to by law. And it protects people’s confidential information. Team members know how to help protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has sufficient team members with the right qualifications and knowledge to manage its workload and provide its services. The pharmacy supports its team members to complete appropriate training for their role and keep their skills up to date. They work well together and communicate effectively. And they are comfortable providing feedback and raising concerns should they need to.
Principle 3. Premises
The pharmacy premises are suitable for the services provided and are appropriately maintained. The pharmacy reviews and improves its premises and facilities to ensure they remain appropriate. It has a suitable consultation room where people can have a confidential conversation with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy offers a range of services that are well managed and easily accessible for people. It receives its medicines from licensed wholesalers and stores them appropriately. The team carries out checks to help ensure medicines are safe to supply to people. But it does not always maintain an audit trail of the checks.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to support the safe delivery of its services. Team members use the equipment appropriately to protect people’s confidentiality and they keep it clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |