Inspection outcome: Standards met
Last inspection: 21/09/2022
Pharmacy context
The pharmacy is in a parade of shops in Thornton-le-Dale, near Pickering. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. They provide medicines for people in multi‐compartment compliance packs to help them take their medicines correctly. They deliver medicines to people’s homes. And they provide a seasonal flu vaccination service.
Inspection summary findings
Principle 1. Governance
The pharmacy properly identifies and manages risks to its services. And it has the documented procedures it needs relevant to those services. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. Team members record and discuss the mistakes they make to learn from them.
Principle 2. Staff
Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete appropriate training regularly to help keep their knowledge up to date. Pharmacy team members feel comfortable discussing ideas and issues. And they feel well supported in their role.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the services provided. The pharmacy has a suitable room where people can speak to pharmacy team members privately.
Principle 4. Services, including medicines management
The pharmacy’s services are
generally accessible to people. It has systems in place to help pharmacy team
members provide these services safely and effectively. Team members source
medicines appropriately. They store and manage medicines properly, and they
provide people with the necessary information to help them take their medicines
safely.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |