Inspection outcome: Standards met
Last inspection: 27/02/2024
Pharmacy context
The pharmacy is co-located with the village Post Office in Metheringham, a rural village in Lincolnshire. Its main services are dispensing prescriptions and selling over-the-counter medicines. It provides a range of consultation services to support people’s health needs, including a smoking cessation service and supporting people with minor illnesses. It also supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively identifies and managed the risks for the services it provides. It responds to feedback appropriately and generally it keeps the records required by law in good order. Pharmacy team members manage people’s confidential information with care. They know how to recognise, and report concerns to help keep vulnerable people safe from harm. And they act openly and honestly by recording and discussing the mistakes they make during the dispensing process.
Principle 2. Staff
The pharmacy has enough team members and has considered the skill mix of its team to support it in safely managing its services. Pharmacy team members engage in regular learning relevant to their role. And they understand the importance of engaging in processes designed to support their ongoing learning and development. Pharmacy team members work together well and are supportive of each other. They are confident in providing feedback and they know how to raise a concern at work.
Principle 3. Premises
The pharmacy premises are clean and secure. They provide a professional environment for delivering healthcare services. People using the pharmacy are able to speak to a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy ensures its services are easily accessible for people. And it effectively informs people of both its own services and of the local services available to support their health and wellbeing. The pharmacy obtains its medicines from reputable sources. And it generally stores its medicines safely and securely. Pharmacy team members provide relevant information to people to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for providing its services. It monitors it equipment to ensure it remains in safe working order. And pharmacy team members use equipment in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |