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Pharmacy inspections

Inspection reports and learning from inspections

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Lifestyle Pharmacy (1033779)

Inspection outcome: Standards met

Last inspection: 09/12/2021

Pharmacy context

This community pharmacy is located on a parade of shops in a residential area. Most people who use the pharmacy are from the local area and a home delivery service is available. The pharmacy dispenses NHS prescriptions and it sells a range of over-the-counter medicines. It supplies a large number of medicines in multi-compartment compliance aid packs to help people take their medicines at the right time. The inspection was undertaken during the Covid 19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages risks to make sure its services are safe, and it acts to improve patient safety. It completes the records that it needs to by law and it asks its customers for their views and feedback. Members of the pharmacy team are clear about their roles and responsibilities. The team has written procedures on keeping people’s private information safe. And team members understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

Pharmacy team members are well trained and the pharmacy encourages them to keep their skills up to date and supports their development. Team members are comfortable providing feedback to their manager and they receive feedback about their own performance. The pharmacy has enough team members to manage its workload safely.

Principle 3. Premises

Standards met

The pharmacy provides a professional environment for people to receive healthcare services. It has a private consultation room that enables it to provide members of the public with the opportunity to receive services in private and have confidential conversations.

Principle 4. Services, including medicines management

Standards met

The pharmacy team members effectively promote the pharmacy’s services to help improve people’s health and wellbeing. They are helpful and give advice to people about healthy living and how they can access other support. The pharmacy’s services are generally well managed which helps to make sure people receive their medicines safely. The pharmacy sources and supplies medicines appropriately. And it carries out some checks to ensure medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide. Equipment is appropriately monitored and maintained so that it is safe to use.

Pharmacy details

160 Trent Road
High Crompton

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards