Inspection outcome: Standards met
Last inspection: 29/05/2024
Pharmacy context
The pharmacy is in a suburb of Leeds. Its main activities are dispensing NHS prescriptions and delivering medicines to people who live in Leeds and its surrounding areas. The pharmacy supplies some medicines in multi‐compartment compliance packs to help people take them properly. People do not visit the pharmacy premises and they access the pharmacy services through its website. People can contact the team by telephone and email.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. It has written procedures that the pharmacy team follows, and it protects people’s private information correctly. The pharmacy completes the records it needs to by law. Team members respond appropriately when errors occur, they discuss what happened and they take action to prevent future mistakes
Principle 2. Staff
The pharmacy has a small team with the appropriate range of experience and skills to provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They are encouraged to make suggestions to ensure the efficient delivery of pharmacy services. Team members receive some feedback on their performance. And they have a few opportunities to complete training so they can suitably develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are generally suitable for the services the pharmacy provides. And team members mostly keep floor spaces clear to reduce the risk of trips and falls. They keep the premises appropriately clean, hygienic, and secure.
Principle 4. Services, including medicines management
The pharmacy manages its services well to help people receive appropriate care. It gets its medicines from reputable sources. And team members carry out appropriate checks to make sure medicines are in good condition and suitable to supply. But they do not store all the medicines in an organised manner to help reduce the risk of errors.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |