Late Night Pharmacy (1120591)

Inspection summary findings

Principle 1. Governance

The pharmacy suitably identifies and manages risks. It keeps the records it needs to by law and protects people’s private information. Pharmacy team members are clear about their roles. They record their mistakes so that they can learn and improve, and they understand how to raise concerns to help protect the wellbeing of vulnerable people.

Principle 2. Staff

Pharmacy team members are suitably trained for the jobs that they do. They complete ongoing training to address any gaps in their knowledge and get some feedback on their development. Team members can raise concerns about pharmacy services if needed.

Principle 3. Premises

The pharmacy is suitably maintained for the provision of services. And it has a consultation room to enable it to provide members of the public with access to an area for private and confidential discussions.

Principle 4. Services, including medicines management

The pharmacy generally sources and manages medicines suitably. But some stock medicines could be better organised. Its services are accessible and managed appropriately to help make sure people receive appropriate care. But the pharmacy does not always identify prescriptions for people on high-risk medicines. So, some people may not always receive additional counselling or advice about their medicines.

Principle 5. Equipment and facilities

The pharmacy uses its equipment in a way that protects people’s privacy. Its equipment is generally suitably maintained but the accuracy of plastic measures cannot always be guaranteed when preparing medicines.