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Pharmacy inspections

Inspection reports and learning from inspections

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Lakeside Pharmacy (9012208)

Inspection outcome: Standards met

Last inspection: 20/06/2024

Pharmacy context

This pharmacy is in a parade of shops in the north of Cardiff. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. The pharmacy offers a range of services including provision of emergency hormonal contraception, treatment for minor ailments and a seasonal ‘flu vaccination service for both NHS and private patients.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has written procedures to help make sure the team works safely. Its team members record and review their mistakes so they can learn from them. And they take action to help reduce the risk of similar mistakes from happening again. The pharmacy keeps the records it needs to by law. Pharmacy team members know how to keep people’s private information safe. And they understand how to recognise and report concerns about vulnerable people to help keep them safe.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload. Pharmacy team members are appropriately trained for the jobs they do or are enrolled on a suitable training course for their role. And they feel comfortable speaking up about any concerns they have.

Principle 3. Premises

Standards met

The pharmacy is clean, tidy and well-organised. It is secure and has enough space to allow safe working. Its layout protects people’s privacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy team promote the services they provide so that people know about them and can access them easily. The pharmacy’s working practices are safe and effective. It stores its medicines appropriately and carries out checks to make sure they are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide the services that it offers. And it makes sure these are safe and suitable for use. Its team members use the equipment and facilities in a way that protects people’s privacy.

Pharmacy details

Unit 6 & 7 (27-29) Amber Vista
Clearwater Way
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards