Lakes Care Group LTD (9011325)

Inspection summary findings

Principle 1. Governance

Members of the pharmacy team usually work to professional standards and identify and manage risks effectively. They record mistakes they make during the dispensing process or discuss them with the regular pharmacist. And they try to learn from these events to avoid mistakes being repeated. The pharmacy keeps its records up to date and these show that it is providing safe services. Its team members understand how they can help to protect the welfare of vulnerable people. And the pharmacy team members keep people's private information safe.

Principle 2. Staff

The pharmacy has enough team members to provide its services at present, and they work effectively together and are supportive of one another. They have the appropriate skills, qualifications and training to deliver services safely and effectively. Team members are given some ongoing training to help them keep their skills and knowledge current. 

Principle 3. Premises

The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services.

Principle 4. Services, including medicines management

Overall, the pharmacy delivers its services in a safe and effective manner and it gets its medicines from reputable sources. Pharmacy team members try to make sure that people have all the information they need so that they can use their medicines safely.

Principle 5. Equipment and facilities

The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.