Kuramed Pharmacy (9012228)

Inspection summary findings

Principle 1. Governance

The pharmacy has procedures and risk assessments to help it deliver safe and effective services. It identifies and manages its risks well, and keeps the records it needs to by law. Team members protect people’s information, and have the relevant training to safeguard the welfare of vulnerable people using their services. People using the pharmacy’s services can easily provide feedback in a number of ways, and the pharmacy has robust procedures to minimise errors and learn from its mistakes.

Principle 2. Staff

The pharmacy has enough staff for the services it provides and manages its workload safely. The team has the appropriate skill mix to ensure safe practice, and team members are supported to develop through accredited courses. Team members can raise concerns if needed, in an open and honest environment.

Principle 3. Premises

The pharmacy is clean and tidy, with adequate space for providing its services safely. The pharmacy premises are also safe, secure, and appropriately maintained.

Principle 4. Services, including medicines management

The pharmacy suitably manages its healthcare services. It sources its medicines from reputable suppliers and stores them appropriately. Its team members identify people taking high-risk medicines, and provide them with the right advice. This helps make sure that they are taken safely. The pharmacy team knows the right actions to take if medicines or devices are not safe to use. This protects people’s health and wellbeing.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use and has adequate resources to provide information.