Pharmacy context
This is a pharmacy that is closed to the public and provides its services at a distance. The pharmacy is in Harrow, Greater London. It dispenses NHS prescriptions and supplies medicines to people who live in residential care homes. A few people are supplied their medicines inside multi-compartment compliance packs. The pharmacy has an online presence. And it also offers a delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable systems in place to monitor when things go wrong and learn from them. And it considers the different risks associated with the services it provides. It keeps the records it is required to by law. And it seeks feedback from people who use its services. Team members know their roles and responsibilities and are supported in learning from their mistakes. The pharmacy takes proactive steps to safeguard vulnerable people who use its services. It protects confidential information and holds appropriate indemnity insurance for its services.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Members of the pharmacy team have a range of skills and experience. They have access to some online resources for ongoing training which is specific to the services provided. And it has suitable plans in place to deliver this in a more structured way so that they can keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises are suitable for the provision and delivery of its services. The pharmacy is suitably clean. And secure against unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its services safely and effectively. The pharmacy obtains its medicines from reputable sources, and it stores as well as manages them appropriately. Members of the pharmacy team routinely identify people prescribed medicines which require ongoing monitoring, so that they can provide the appropriate advice. This helps ensure they take their medicines correctly. And the pharmacy has efficient processes in place to ensure medicines are suitably dispensed and delivered to the residential care homes.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is suitably clean.
Pharmacy details
Office Suite 7
Winsor and Newton Building
Whitefriars Avenue
Harrow
HA35RN
United Kingdom
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |