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Pharmacy inspections

Inspection reports and learning from inspections

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Konnect Pharmacy (1107407)

Inspection outcome: Standards met

Last inspection: 08/04/2021

Pharmacy context

This is a distance-selling pharmacy located in an industrial unit in the West Midlands. It dispenses NHS prescriptions predominantly to residents in care homes. And it also supplies medicines in multi-compartment compliance packs to a small number of people living at home. The pharmacy is closed to the public and medicines are delivered to people via delivery drivers. This inspection was undertaken during the Covid-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team record and review their mistakes so that they can learn and improve from these events. They keep the records required by law to show that medicines are supplied appropriately. And they know how to respond to concerns about vulnerable people. The pharmacy has written instructions to help make sure its services are delivered safely and effectively. And it keeps people’s private information securely.

Principle 2. Staff

Standards met

Members of the pharmacy team work well together and are supportive of each other. They have the right skills and qualifications to deliver pharmacy services safely and effectively. And they have access to some training resources to help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy’s premises have been refitted to a good standard and the pharmacy team keeps them clean and tidy. The premises are secure from unauthorised access.

Principle 4. Services, including medicines management

Standards met

The pharmacy manages its services safely to help make sure that people receive appropriate care. The pharmacy sources, stores and manages medicines appropriately, to ensure that all medicines it supplies to people are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely.


Pharmacy details

Unit 13
Radway Industrial Estate
Radway Road Shirley
SOLIHULL
B904NR
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards