Inspection outcome: Standards met
Last inspection: 16/05/2022
Pharmacy context
This is a private pharmacy which is closed to the public and located inside a warehouse unit in Redditch, Worcestershire. The pharmacy began trading during the COVID-19 pandemic. It is registered with the General Pharmaceutical Council (GPhC) to prepare and assemble multi-compartment compliance packs for some of the company’s own pharmacies. It does not have an NHS contract and no sales of over-the-counter medicines take place. The pharmacy does not currently provide any other services although COVID-19 vaccinations are administered from part of the registered pharmacy premises by a different team.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks well. It has adapted several of its internal processes to make things safer. The pharmacy's team members continually monitor the safety of their services by recording mistakes and learning from them. They understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s private information appropriately. And the pharmacy maintains its records as it should.
Principle 2. Staff
The pharmacy has plenty of staff to manage its workload appropriately. Members of the pharmacy team work well together. They have a range of skills and experience. And the pharmacy provides additional resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises are secure and suitable for the activities being provided. The pharmacy has enough space to deliver its services safely. And its team members keep the premises clean.
Principle 4. Services, including medicines management
The pharmacy has effective working practices in place. It has several processes which can be easily checked to identify and verify the different stages of the pharmacy’s workflow. The pharmacy obtains its medicines from reputable sources. And it generally manages its medicines adequately. But the pharmacy doesn't hold any information about people who receive higher-risk medicines. This makes it difficult for its team to show that it provides people with appropriate advice when supplying these medicines.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is kept clean, serviced appropriately, and used in a way which protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |