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Pharmacy inspections

Inspection reports and learning from inspections

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Kingsway Pharmacy (9011618)

Inspection outcome: Standards not all met

Last inspection: 30/11/2021

Improvement action plan

 

Pharmacy context

This is a community pharmacy situated on a parade of shops in Huyton, Knowsley. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services, such as seasonal flu vaccinations and a minor ailment service. The pharmacy supplies medicines in multi-compartment compliance aids for some people to help them take the medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards not all met

Members of the pharmacy team follow written procedures to help them work safely and effectively. But they do not always keep pharmacy records up-to-date or record all of the information that is needed by law. So the records do not always show whether services have been provided appropriately. And they do not always record and review things that go wrong. So some learning opportunities might be missed.

Principle 2. Staff

Standards met

There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team occasionally complete some additional training to help them keep their knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided and steps have been taken to make the premises COVID secure. A consultation room is available to enable private conversations. 

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are handing out higher-risk medicines. So they might not always check to confirm that the medicines are still suitable, or give people advice about taking them. 

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.

Pharmacy details

4-5 Kingsway Parade
Liverpool
L362QA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.