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Pharmacy inspections

Inspection reports and learning from inspections

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Kingsway Pharmacy (9011618)

Inspection outcome: Standards met

Last inspection: 29/06/2022

Pharmacy context

This is a community pharmacy situated on a parade of shops in Huyton, Knowsley. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services, such as seasonal flu vaccinations and a minor ailment service. The pharmacy supplies medicines in multi-compartment compliance aids for some people to help them take the medicines at the right time.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy keeps the records it needs to by law. And members of the team know how to keep private information safe. They record things that go wrong and discuss them to help reduce the chances of similar mistakes happening again. The pharmacy has written procedures which helps to ensure the safety and effectiveness of pharmacy services. But it does not always review the written procedures to ensure they reflect current practice.

Principle 2. Staff

Standards met

There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team occasionally complete some additional training to help them keep their knowledge up to date. But further training was not provided in a structured or consistent manner, so learning and development opportunities may be missed.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations. 

Principle 4. Services, including medicines management

Standards met

The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are handing out higher-risk medicines. So they might not always check to confirm that the medicines are still suitable, or give people advice about taking them. 

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.

Pharmacy details

4-5 Kingsway Parade
Liverpool
L362QA
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards