Inspection outcome: Standards met
Last inspection: 07/03/2024
Pharmacy context
The pharmacy is located within the premises of Kilburn Park Underground Station with access from the main road at ground level. It dispenses NHS and private prescriptions, sells over-the-counter medicines and provides health advice. Services are limited due to the size of the pharmacy but include delivery.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are generally safe and effective. It has suitable written procedures in place for the team to follow and manage the risks associated with providing its services. The pharmacy keeps the records required by law showing it supplies its medicines and services safely. Members of the pharmacy team protect people’s private information, and they know how to safeguard the welfare of vulnerable people.
Principle 2. Staff
The pharmacy team works well together to manage the workload and to deliver services safely. The pharmacy has enough team members who are qualified with the appropriate skills and training for their roles. The pharmacy team can provide feedback to improve the pharmacy's services.
Principle 3. Premises
The pharmacy’s premises are generally secure and suitable for the provision of its services. The pharmacy prevents people accessing the premises when it is closed to keep medicines and information safe.
Principle 4. Services, including medicines management
The pharmacy tries to make sure its services are accessible to people with different needs. The pharmacy team members give advice to people about where they can get other support. The pharmacy gets its medicines from reputable sources and manages them so they are safe to use. It takes the right action if any medicines or devices need to be returned to the suppliers. And it makes sure that people have all the information they need to use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |