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Pharmacy inspections

Inspection reports and learning from inspections

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Kiam Pharmacy (9012618)

Inspection outcome: Standards met

Last inspection: 07/01/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy is set in a commercial property in a residential area of Epsom. The pharmacy is open five days a week. It doesn’t provide any NHS services. It dispenses people’s private prescriptions, sells over-the-counter medicines and offers health advice. And it provides a range of other private face-to-face services.

This was a reinspection following an inspection in July 2025 where the pharmacy did not meet Standard 1.1 and Standard 4.4. This reinspection focused on those Standards which had previously not been met. Overall, the pharmacy has made improvements following feedback from its previous inspection. It has adequate risk assessments and written procedures for the services it provides. And it responds appropriately to safety alerts and recalls, ensuring people receive medicines which are suitable for use.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 4. Services, including medicines management

Standards met

Pharmacy details

13 Worple Road
Epsom
KT18 5EP
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards