Inspection outcome: Standards met
Last inspection: 22/08/2019
Pharmacy context
This community pharmacy is located along a parade of shops in a Hertfordshire village. It generally dispenses NHS prescriptions to people who live in the local residential area and to other local villages. It supplies some medicines in multi-compartment compliance packs to help people organise their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. Its team members know how to manage people’s personal information properly. And they know how to protect vulnerable people. The pharmacy keeps records about mistakes so that its team members can make improvements. They keep the legal records that are needed and generally make sure that they are accurate.
Principle 2. Staff
The pharmacy has enough staff to provide its services. Its team members have suitable pharmacy qualifications for their roles and they receive ongoing training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has an appropriate consultation room that can be used for private conversations, and it has adequate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy manages its services well. It makes sure that its medicines are sourced from licenced wholesalers. Its team members identify higher-risk medicines so that people receive the right advice to use their medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members make sure that equipment is maintained properly. And they use up-to-date reference sources when they provide services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |