Inspection outcome: Standards met
Last inspection: 20/02/2024
Pharmacy context
This is a pharmacy which is closed to members of the public and provides its services at a distance. It is in High Wycombe, Buckinghamshire. The pharmacy has an NHS contract and an online presence https://karepack.com/. It only supplies medicines to people in residential care homes and offers the New Medicine Service (NMS). The pharmacy does not sell medicines over the counter. And it does not provide any other services.
Inspection summary findings
Principle 1. Governance
The pharmacy is operating appropriately. It has systems in place to identify and manage the risks associated with its services. Members of the pharmacy team understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s confidential information suitably. And it generally maintains its records as it should. Team members deal with their mistakes responsibly. But they are not always formally reviewing the necessary details. This could mean that they may be missing opportunities to spot patterns and prevent similar mistakes happening in future.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The pharmacy provides services using a team with different levels of experience. Members of the pharmacy team work well together. And they are provided with resources so that they can complete regular and ongoing training. This keeps their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises are suitable to provide and deliver its services from. The pharmacy is suitably clean and tidy. The pharmacy is secured against unauthorised access.
Principle 4. Services, including medicines management
The pharmacy supplies medicines to the residential care homes safely, effectively, and efficiently. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. And it has verifiable processes in place to ensure medicines are suitably dispensed and delivered. But the pharmacy’s team members are not identifying people who receive higher-risk medicines or making the relevant checks. This makes it difficult for them to show that people are provided with appropriate advice when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy has a sufficient range of equipment and facilities available. Its equipment is suitably clean. And used in an appropriate way to help protect people’s personal details.
Pharmacy details
Unit 8
Riverside Business Centre
Victoria Street
High Wycombe
HP112LT
United Kingdom
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |