Inspection outcome: Standards met
Last inspection: 12/08/2022
Pharmacy context
The pharmacy is within a health centre in a mixed commercial and residential area in Luton in Bedfordshire. It dispenses NHS and private prescriptions, sells over-the-counter medicines and provides health advice. Services include prescription delivery, new medicines (NMS), prescribing service, community pharmacist consultation service (CPCS), travel clinic medicines and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. And it has suitable procedures in place to make sure its team members know how to work safely. The pharmacy makes sure it identifies and manages the risks so it can show it is providing its services safely. Members of the team generally keep the records they need to up to date so they can show the pharmacy is supplying its services safely. They protect people’s private information, and they are appropriately trained in how to safeguard the welfare of vulnerable people.
Principle 2. Staff
The pharmacy’s team members work effectively together to manage their workload and deliver their services safely. The pharmacy supports them in completing appropriate training and they understand their roles and responsibilities.
Principle 3. Premises
The pharmacy’s premises are clean, bright and suitable for the provision of healthcare services. The pharmacy prevents people accessing its premises when it is closed so its medicines stock is safe and people's private information is protected.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective. It displays information about the healthcare services it offers and it makes it easy for people with different needs to access them. The pharmacy obtains its medicines stock from reputable suppliers and stores it securely at the right temperature, so it is safe to supply. Team members know what to do in response to alerts and product recalls and they keep records of any medicines or devices returned to the suppliers.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |