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Pharmacy inspections

Inspection reports and learning from inspections

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K J Macdonald Ltd (1042858)

Inspection outcome: Standards met

Last inspection: 01/09/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

The pharmacy is in the centre of the rural town of Stornoway on the Isle of Lewis. It dispenses NHS prescriptions and sells a range of over-the-counter medicines. Pharmacy team members provide other healthcare services including the NHS Pharmacy First Service and it delivers medicines to some people’s homes. The pharmacy also provides medicines to some people in multi-compartment compliance packs to help them take their medicines properly and it provides medicines to people living in care homes.

This was a routine inspection of the pharmacy which focused on the core Standards relating to patient safety. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in August 2022 and all the standards were met.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

29-31 Cromwell Street
STORNOWAY
HS12DD
Scotland

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards