Inspection outcome: Standards met
Last inspection: 25/08/2022
Pharmacy context
This is a community pharmacy in Stornoway. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy provides substance misuse services and dispenses private prescriptions. Pharmacy team members advise on minor ailments and medicines use. And they supply over-the-counter medicines and prescription only medicines via 'patient group directions' (PGDs).
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough team members to manage its workload. And they have the necessary qualifications and skills for their roles and the services they provide. The pharmacy has some arrangements in place to support its team members ongoing learning needs. But it does not provide the opportunity to carry out structured safety reviews to identify risk and share learning.
Principle 3. Premises
The pharmacy premises adequately support the safe delivery of services. And the pharmacy suitably manages the space for the storage of its medicines. It has appropriate arrangements for people to have private conversations with the team.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible. And it manages its services to help people receive appropriate care. The pharmacy gets its medicines from reputable sources, and it stores them appropriately. It has some arrangements in place to identify and remove medicines that are no longer fit for purpose. But some checks are overdue. This means that some stock medicines may not be suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |