Inspection outcome: Standards met
Last inspection: 08/03/2023
Pharmacy context
The pharmacy is on a parade of shops in a largely residential area. The pharmacy receives most of its prescriptions electronically. The pharmacy provides a range of services, including the New Medicine Service and it provides medicines as part of the Community Pharmacist Consultation Service. The pharmacy supplies medications in multi-compartment compliance packs to a large number of people who live in their own homes to help them manage their medicines.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It regularly seeks feedback from people who use the pharmacy. And team members know how to protect vulnerable people. The pharmacy records and reviews any mistakes that happen during the dispensing process to help make these processes safer. And it protects people’s personal information well. It keeps the records it needs to and these are largely accurate and up to date.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. But it doesn’t always ensure that they are enrolled on accredited pharmacy courses in a timely manner. Team members have access to some training to help support their learning needs and maintain their knowledge and skills. The team members can take professional decisions to ensure people taking medicines are safe. These are not affected by the pharmacy’s targets. Team members can make suggestions about how to improve the pharmacy’s services.
Principle 3. Premises
People can have a conversation with a team member in a private area. The premises provide a safe, secure, and clean environment for the pharmacy's services. But the pharmacy could do more to ensure that it is free from potential tripping hazards.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy’s services. And the pharmacy provides its services safely and manages them well. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. It dispenses medicines into multi-compartment compliance packs safely. And it gets its medicines from reputable suppliers and largely stores them properly.
Principle 5. Equipment and facilities
The pharmacy largely has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
Pharmacy details
2 Birchwood Parade
Woodside Drive
Wilmington Estate
DARTFORD
DA27NJ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |