Inspection outcome: Standards met
Last inspection: 23/10/2019
Pharmacy context
This is a community pharmacy situated in the residential area of Fleetwood, north of Blackpool. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. A number of people receive their medicines in multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team follow written procedures to help them work effectively. But they do not have any procedures about safeguarding vulnerable adults and children. So they may not fully understand how to deal with concerns or the signs to look out for. The pharmacy keeps the records it needs to by law. And members of the team are given training so that they know how to keep private information safe.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team complete some additional training to help them keep their knowledge up to date.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access for most people. But the consultation room is not suitable for wheelchairs, so some people may not be able to access all the services. Members of the pharmacy team work to professional standards, but they don't always keep records to show what they did. So if things go wrong it may be unclear who was responsible. The pharmacy gets its medicines from recognised sources, stores them appropriately and carries out some checks to help make sure that they are in good condition.
Principle 5. Equipment and facilities
The pharmacy’s team members have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |