Inspection outcome: Standards met
Last inspection: 19/10/2023
Pharmacy context
This is a pharmacy in East Kilbride in Glasgow. Its main activity is dispensing NHS prescriptions. It provides a range of services including the NHS Pharmacy First Plus service, NHS and private travel vaccinations and provides some people with their medicines in multi-compartment compliance packs to help them take their medicines correctly. It also provides deliveries of medicines for people.
Inspection summary findings
Principle 1. Governance
The pharmacy has written
procedures to help guide team members to deliver the pharmacy’s services safely
and effectively. And it mostly keeps the records required by law. Team members have the skills to respond appropriately to concerns about vulnerable
adults and children. And they know to keep people’s private information secure.
Principle 2. Staff
The pharmacy has enough suitably
skilled team members to manage the workload and deliver its services safely and
effectively. The pharmacy supports team members to improve their knowledge and
obtain relevant qualifications for their role.
Principle 3. Premises
The pharmacy is clean and tidy. It provides a suitable
space for the services it delivers. It has soundproofed rooms where people can
access services and have private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy generally
manages the delivery of its services well. And it has suitable procedures to
ensure people receive their medicines when they need them. The pharmacy stores
and manages its medicines appropriately. And team members carry out checks to
make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs for its services. And it uses the equipment and facilities
in a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |