Inspection outcome: Standards met
Last inspection: 23/11/2022
Pharmacy context
This community pharmacy is located in a medical centre. Most people who use the pharmacy are from the local area and a home delivery service is available. The pharmacy dispenses NHS prescriptions, and it sells a range of over-the-counter medicines. The pharmacy relocated into new premises in May 2022.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks, and it takes steps to improve patient safety. Members of the pharmacy team work to professional standards, and they are clear about their roles and responsibilities. The team completes the records that it needs to by law and it keeps people's private information safe. Team members understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload and the team members complete the essential training they need to do their jobs. Team members are comfortable providing feedback to their manager and they receive feedback about their own performance.
Principle 3. Premises
The pharmacy provides a professional environment for people to receive healthcare services. It has a private consultation room that enables it to provide members of the public with the opportunity to receive services in private and have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy offers a small range of healthcare services which are generally well managed and easy for people to access. The pharmacy team members are helpful and give healthcare advice and support to people in the community. The pharmacy sources, stores and supplies medicines safely. And it carries out appropriate checks to ensure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe, and they use it in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |