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Pharmacy inspections

Inspection reports and learning from inspections

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Jhoots Pharmacy (9011685)

Inspection outcome: Standards met

Last inspection: 29/06/2022

Pharmacy context

This pharmacy is situated within Scott Arms Medical Centre which is around half a mile from the local shops and services.  It first registered in September 2021 when the pharmacy relocated from its original location into the newly opened Scott Arms Medical Centre. People using the pharmacy are from the local community and footfall to the pharmacy is very low. The pharmacy dispenses NHS prescriptions and provides some other NHS funded services. 

Inspection summary findings

Principle 1. Governance

Standards met


Overall, the pharmacy manages the risks associated with its services. It keeps people’s information safe, and the team generally maintains the records required by law. The pharmacy team have written instructions to help make sure it works safely. But the team does not always follow the written procedures. This increases the likelihood of things going wrong and means the team members could miss additional learning opportunities.

Principle 2. Staff

Standards met


The pharmacy has enough team members to manage the current workload and the services that it provides. The team members try to plan absences, so they always have sufficient cover to provide the services. They work well together and can raise concerns and make suggestions. 

Principle 3. Premises

Standards met


The pharmacy provides a safe, secure and professional environment for people to receive healthcare services. The pharmacy team has access to a large consultation room if people want to have a conversation in private.

Principle 4. Services, including medicines management

Standards met


The pharmacy generally sources, manages and supplies medicines safely. The pharmacy obtains its medicines from licensed suppliers, and stores them securely and at the correct temperature, so they are safe to use.

Principle 5. Equipment and facilities

Standards met


The pharmacy has the equipment it needs to provide its services safely. And the team uses equipment in a way that keeps people’s information safe.

Pharmacy details

Scott Arms Medical Centre
Whitecrest
Birmingham
B436EE
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards