Jhoots Pharmacy (9010039)

Inspection summary findings

Principle 1. Governance

The pharmacy suitably identifies and manages the risks associated with its services. It keeps the records it needs to by law and protects people’s private information. Its team members follow written procedures to make sure they complete tasks safely and they understand how to raise concerns to protect the wellbeing of vulnerable people.

Principle 2. Staff

Principle 3. Premises

The pharmacy provides a suitable environment for the provision of pharmacy services. It has a consultation room to enable it to provide members of the public with access to an area for private and confidential discussions.

Principle 4. Services, including medicines management

The pharmacy's services are generally accessible but they are not actively promoted, so people may not always be aware of what is available. Services are suitably managed, so people receive appropriate care. The pharmacy sources and stores medicines appropriately, and it carries out some checks to make sure that medicines are fit for supply.​ But team members do not routinely identify people on high-risk medications. So, they may not always get all the information and advice they need about their medicines. 

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities is needs to provide its services. And team members use equipment in a way that protects people’s privacy.