Inspection outcome: Standards met
Last inspection: 01/05/2019
Pharmacy context
This is a community pharmacy located inside a medical practice, within a residential area of Highbridge in Somerset. A range of people use the pharmacy’s services. The pharmacy dispenses NHS and private prescriptions. It offers a few services such as Medicines Use Reviews (MURs) and the New Medicine Service (NMS). It supplies some people with their medicines inside multi-compartment compliance aids, if they find it difficult to take their medicines on time. And, some people's prescriptions are assembled from another part of the company’s premises before being sent back to the pharmacy for collection.
Inspection summary findings
Principle 1. Governance
The pharmacy manages most risks effectively. Pharmacy team members understand how they can protect the welfare of vulnerable people. And, the pharmacy maintains the records that it must keep by law. But, it displays the incorrect responsible pharmacist notice. This makes it difficult for people to know who is responsible and it doesn't meet legal requirements. When things go wrong, pharmacy team members deal with mistakes responsibly. But, they may not be recording all the details. So, they may miss opportunities to prevent the same mistakes being repeated.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members have an appropriate level of understanding about their roles and responsibilities. They are provided with resources to complete ongoing training. This helps to ensure that their skills and knowledge are kept up to date.
Principle 3. Premises
The pharmacy's premises provide an adequate environment for the delivery of its services.
Principle 4. Services, including medicines management
The pharmacy sources, stores and manages most of its medicines appropriately. It takes the right action if any medicines or devices need to be returned to the suppliers. And in general, members of the pharmacy team ensure their services are provided safely. But, the pharmacy doesn’t always know who has clinically checked prescription items. So, if mistakes occur, the pharmacy team members may not have the information they need to easily put things right.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs, to provide its services safely.
Pharmacy details
Highbridge Medical Centre
off Pepperall Road
HIGHBRIDGE
TA93YA
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |