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Pharmacy inspections

Inspection reports and learning from inspections

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Jhoots Pharmacy (1034727)

Inspection outcome: Standards met

Last inspection: 29/01/2020

Pharmacy context

This is a health centre pharmacy. The health centre is located within the complex of a small hospital. The pharmacy dispenses NHS prescriptions, mainly for patients of the health centre. Some of these sent to a ‘hub’ pharmacy to be assembled off-site. Some people were supplied with their medicines in multi compartment compliance aids, to help them to take them at the right time. The pharmacy also provides a number of other NHS services and sells a range of over-the-counter medicines. 

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team follow written instructions to help them work safely and effectively. They record things that go wrong so that they can learn from them. And they take action to stop the same mistakes from happening again. The pharmacy keeps the records that are needed by law. And staff complete regular training so that they know how to keep private information safe.

Principle 2. Staff

Standards met

There are enough people working in the pharmacy to safely manage the workload. Staff receive the training they need for the jobs they do. And they complete ongoing training to help keep their knowledge up to date. Members of the team work well together, and they are able to share ideas or raise concerns.

Principle 3. Premises

Standards met

The pharmacy is small, but it is well organised to make best use of the space that is available. It is clean and tidy, and it provides a suitable environment for healthcare.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are easy for people to access. And its working practices are generally safe and effective. The pharmacy stores its medicines appropriately and carries out checks to make sure they are kept in good condition. Members of the team identify higher-risk medicines so they can make extra checks when they hand them out. And they give people advice to help make sure they take them safely.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide. And the equipment is appropriately maintained so that it is safe to use.

Pharmacy details

114 Chester Road
Whitby
Ellesmere Port
SOUTH WIRRAL
CH656SG
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards