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Pharmacy inspections

Inspection reports and learning from inspections

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Jhoots Pharmacy (1032776)

Inspection outcome: Standards met

Last inspection: 11/07/2022

Pharmacy context

The pharmacy is in shopping centre in Rainham. The pharmacy team members dispense NHS prescriptions and sell a range of over-the-counter medicines. It also provides other services such as New Medicines Service (NMS). 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team members appropriately manage the risks associated with providing the pharmacy’s services. They understand their role in helping to protect vulnerable people and they suitably protect people’s private information. People using the pharmacy can use it as a safe space and the team responds appropriately to any concerns raised.  The pharmacy generally keeps the records it needs to, to show that it supplies its medicines safely and legally. 

Principle 2. Staff

Standards met

The pharmacy is good at providing training for its team members. Staff undertake structured ongoing learning and get time set aside at work to complete it. The pharmacy has an experienced team with the qualifications and skills to support its services. The pharmacy team members work very well together and they support a culture of openness and learning. 

Principle 3. Premises

Standards met

The pharmacy is clean, properly maintained and suitable for the services provided. The pharmacy has facilities to meet the needs of people requiring privacy when using the pharmacy services. 

Principle 4. Services, including medicines management

Standards met

​The pharmacy provides its services in a safe and organised manner. It gets its medicines from reputable suppliers and it stores them securely. It identifies people receiving higher-risk medicines to carry out appropriate checks and provide them with relevant information so they can take their medicines safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment and facilities to provide its services safely and to protect people's confidentiality. 

Pharmacy details

Units 21-22
Rainham Shopping Centre
Rainham
GILLINGHAM
ME87HW
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards