Inspection outcome: Standards met
Last inspection: 07/03/2024
Pharmacy context
This pharmacy is amongst a parade of shops in the large coastal town of Scarborough. Its main activities include dispensing NHS prescriptions and selling over-the-counter medicines. And it provides several people with their medicines in multi-compartment compliance packs to help them take their medication correctly. The pharmacy provides other NHS services including the Pharmacy First service. And it delivers medicines to people in their home.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It has written procedures that the team members follow to help ensure they provide the pharmacy’s services safely. And it keeps the records it needs to by law. The pharmacy suitably protects people’s private information, and it provides team members with guidance to help them respond correctly to safeguarding the welfare of vulnerable people. Team members respond appropriately when mistakes happen by identifying what caused the error and acting to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with an appropriate range of experience and skills to safely provide its services. Team members work well together, and they support each other in their day-to-day work. They are encouraged to make suggestions to ensure the efficient delivery of pharmacy services. Team members have some opportunities to receive feedback and complete training so they can suitably develop their knowledge and skills.
Principle 3. Premises
The pharmacy premises are clean, secure and provide a suitable environment for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible and help people to meet their healthcare needs. Team members manage the pharmacy services safely and effectively to help make sure people receive medicines when they need them. They obtain medicines from reputable sources, and they adequately store and carry out checks on medicines to ensure they are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |