Inspection outcome: Standards met
Last inspection: 29/08/2019
Pharmacy context
This community pharmacy is in a small town and generally provides services to people who live in the local area. It mostly dispenses NHS prescriptions that it receives from a local GP surgery. The pharmacy provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations to help people with their medicines. It provides a flu vaccination service during the flu season. The pharmacy has been under new ownership since October 2018.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. Its team members monitor risks in the dispensing process to make it safer. The pharmacy keeps the legal records that it needs to, and generally makes sure they are accurate. Its team members know how to protect vulnerable people. And they generally manage people’s personal information well.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. It makes sure that its staffing level is organised and appropriate. Its team members have the right qualifications for their roles and they know when to refer to the pharmacist.
Principle 3. Premises
The pharmacy provides its services from suitable premises. Its team members keep the premises clean and tidy. The pharmacy has enough space to safely provide its services, and it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well. Its team members provide appropriate advice to people who receive higher-risk medicines. The pharmacy obtains its medicines from reputable suppliers and generally stores them appropriately.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members know how to keep equipment in good working order. And they use up-to-date reference sources when they provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |