Inspection outcome: Standards met
Last inspection: 26/07/2019
Pharmacy context
This busy community pharmacy is set in the centre of a rural village. Its main activity is dispensing NHS prescriptions for local people. It sells a range of medicines over the counter. It also provides a range of other services including delivery of medicines to some people, Medicines Use Reviews (MURs) and New Medicine Service (NMS) checks, and needle exchange. It supplies medication in multi-compartment compliance packs to some people who need this help.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy identifies and manages risks well. Its team members record their mistakes and review them regularly, so they can learn and reduce risks. The team has changed how it works to reduce possible distractions during the dispensing process. It keeps the records it needs to be law. And the team members understand what they can and cannot do when there is no pharmacist present. The pharmacy keeps people’s private information safe. And its team members have the right training to help them to protect vulnerable people.
Principle 2. Staff
The pharmacy’s team members are suitably trained or undertaking the right training for the roles they undertake. They are well supported in ongoing learning and development and they have some set-aside time at work to do training. The team can share ideas to improve how the pharmacy works. And the pharmacist can take decisions so that services are provided safely.
Principle 3. Premises
The pharmacy premises are generally suitable for the services the pharmacy provides. The team members have made local improvements to use the available space as effectively as they can and have reported issues where appropriate. The room temperatures may require further monitoring during warmer months.
Principle 4. Services, including medicines management
The pharmacy’s services are undertaken safely. The pharmacy gets its medicines from reputable suppliers and it stores them safely. It takes the right action when there are safety concerns about medicines. The team members know about the advice to give people when they supply higher-risk medicines. But these prescriptions are not always highlighted. So, it may be harder for the team to always make sure that people have all the information they need about their medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services effectively. It checks its equipment to make sure it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |